Store Policies

Critical Hit Games Online Policies

Return Policy
You may return most new, unopened items sold by Critical Hit Games within 30 days of delivery for a full refund. We'll pay return shipping costs if the return is a result of our error.

Refunds
Refunds are requested after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

Your Privacy
Critical Hit Games is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. You agree to be added to our mailing list for future promotions and deals. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements.

Will
Critical Hit Games disclose the information it collects to outside parties?
Critical Hit Games does not sell, trade, or rent your personal information.

Critical Hit Games may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Critical Hit Games, our users, or others.

Your Consent
By using our Web site, you consent to the collection and use of this information by
Critical Hit Games, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Critical Hit Games also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Critical Hit Games has no control or influence over their policies. Please check the policies of each site you visit for specific information. Critical Hit Games cannot be held liable for damage or misdoings of other sites linked or otherwise.